nikefactorystoreservice@gmail.com

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Shipping Information

Important Notice: We provide free shipping on all orders worldwide. We appreciate your order and we want you to understand our shipping process prior to placing an order so you can know when to expect your parcel.

 

Q: Where and how to ship the orders?
A: We accept orders worldwide. And the parcels will be shipped out through DHL, EMS & USPS within two business days from the time your payment are verified.

 

Q: How long to receive my parcels?
A: Your orders will be dispatched within 2 business days after receiving payment. Generally speaking, it will take 5-7 calendar days for the shipping. We offer door to door service. In case that your parcels will not arrive within 10 business days, please contact us. Please note that we will not be responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable.

 

Q: Is there any Tax?
A: Please note that you will not be charged any customs, tariffs, or additional taxes worldwide.

 

Q: Where’s my order?
A: Once the order is shipped, we will email you the tracking number which may be trackable within 48 hours. The website to track your package will also be sent.

 

Q: Can I change the shipping address on my order?
A: The shipping address can be changed within 12 hours from the time your order is placed. If you want to change your shipping adress, please contact us ASAP.

 

For more information, please contact our Customer Service Team.